FAQ
Frequently Asked Questions (FAQ)
1. How can I place an order on your website?
Placing an order is easy! Simply browse our collection, select your desired products, add them to your cart, and proceed to checkout. You can pay using a variety of payment methods, including credit/debit cards and PayPal.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders over $75 within the United States.
3. How long does shipping take?
Shipping times may vary depending on your location and the product you order. Typically, orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email and typically delivered within 1-5 business days.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the carrier’s website.
5. Do you offer international shipping?
Currently, we only offer shipping within the United States. We plan to expand our shipping options in the future, so stay tuned!
6. How can I contact customer support?
You can reach our customer support team by emailing support@vitalvibehealthnfitness.com. We aim to respond to all inquiries as soon as possible.
7. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible at support@vitalvibehealthnfitness.com. We’ll do our best to accommodate your request, but please note that once an order is processed, we may not be able to make changes.
8. What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express), Shop Pay, Google Pay, Venmo and PayPal.